Question 1

What are the shipping options?

Accepted Answer

We ship worldwide via USPS Priority Mail. Complimentary Shipping, Handling & Insurance on most art purchases.

Question 2

What do I do if I received a defective order?

Accepted Answer

If you do receive a damaged in transit product we would require you to mail it back, and after assessing the return product a refund will be processed straight away.

Question 3

How do I contact your company if my question isn’t answered here?

Accepted Answer

The most easiest and effecient way to contact is is through email (info@fdlmstuio.com), where we aim to reply back within 48 hours.

FRANCK DE LAS MERCEDES : FDLM

FAQ